“No Worries” Cancellation Policy
At Always Aloha Travel our “No Worries” Cancellation gives you confidence and peace of mind that you have someone on your side looking out for you! “No worries” really means you will not have to worry! New travel rules and restrictions throughout the world have changed the way we travel and have made planning future travel uncertain and stressful. That’s why Always Aloha Travel is here for you! If you are unable to travel and need to cancel your Surprise or Traditional vacation, you have until 30 days prior to your departure date to cancel for a refund. This does not include the airline ticket cost or any accommodation cancellation fees outside 30 days. It gets tricky with the airlines because they only offer a 24-hour cancellation policy from the time of booking and under most circumstances will not provide any refund after this time period. Many hotels and activity and tour suppliers, however, have a more flexible cancellation policy usually between 24-72 hours prior. Please note that the closer you get to your departure date, the harder it becomes to attain refunds.
Always Aloha Travel will assist you in securing all refunds and/or travel credits you are owed by airlines, hotels, other type of accommodations or any other suppliers and vendors. Where applicable, these travel credits will be retained by Always Aloha Travel to be used to rebook your trip at a later date. Please keep in mind that Always Aloha Travel cannot guarantee any type of refund. You will remain responsible for any cancellation fees imposed by the airlines, hotels, suppliers, and any vendors or providers that we conduct business with since Always Aloha Travel is subject to the rules and regulations set forth by those businesses. In addition, the service fee to Always Aloha Travel for the work done for the research, the planning and reserving your trip is also nonrefundable.
“No Worries” Cancellation is our way of returning excitement to travel – encouraging you to look forward to your vacation, knowing that should things change, you won’t lose out! That’s our promise!
Change Policy:
The World of Travel is always changing and Always Aloha Travel knows that things happen which may cause changes to your travel plans! If you want to change anything after booking your Surprise or Traditional vacation, Always Aloha Travel will do everything possible to minimize any additional fees but unfortunately changes can add up to match the total cost of your trip. That’s why when planning your trip, we always look to secure the most flexible changing terms available.
Please note that names on airline tickets MUST match the government-issued ID you will be using to travel. So please double check that everything matches to avoid any problems or additional fees down the road! Such additional fees of $100 or more per person for changes to names on airline tickets. Also, make sure that your government-issued ID is valid and not expired. If you need to make any changes or something isn’t correct with your vacation, contact us immediately and we will do everything we can to assist you! Always!
Covid-19 has turned the world upside down and we know how it feels – you want to get away, but the news changes almost daily. That’s why Always Aloha Travel is ready to help you lock something down! Whether you want to go away soon or plan something special for sometime down the road…we’re here for you…Always!